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Inspiring a Love for Lifelong Learning

Parents / Carers

Concerns, Complaints & Code of Conduct

If you have a concern or worries, please use the following procedure:

In the first instance, please contact your child’s class teacher via the school office to make a mutually convenient appointment either face to face or over the telephone. At this stage, most concerns are resolved.  However, if you feel the issue is not resolved, then please contact the school office to arrange an appointment with the next member of staff on the list below in the order given.


Class Teacher



Phase Leaders

Acorn Centre

Miss Martin


EYFS, Years 1 & 2 

Mrs Allen


Years 3 & 4

Mrs Wootton

Years 5 & 6

Miss Hannick


Assistant Head Teachers

Mrs Makepeace

    Mrs Wootton


Deputy Head Teacher

Mrs Allen



Head Teacher

Mrs Tarrant

  1. Complaints policyDownload
  2. Complaints procedureDownload
  3. Parent/Carer Code of ConductDownload

Ashford Park
Primary School

Station Crescent, Ashford, Middlesex, TW15 3HN

01784 250305

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